Terms of service
Terms of Service
Last updated: July 12, 2026
Welcome to Essential Selects. By accessing essentialselects.com, creating an account, or placing an order, you agree to be bound by these Terms of Service. Please read them before using our store — if you don't agree with any part of them, please don't use the Site or place an order.
Quick Summary
| Topic | In short |
|---|---|
| Who we are | US-based retailer, essentialselects.com |
| Minimum age | 18, or with parental/guardian consent |
| Currency | USD, all orders |
| Payment | Visa, Mastercard, Amex, PayPal, Shop Pay via Shopify Payments |
| Shipping | United States only, 5–8 business day transit |
| Returns | 30 days from delivery |
| Governing law | Commonwealth of Virginia, USA |
1. About Us
Essential Selects is a United States–based online retailer offering everyday products across home and kitchen, pet accessories, tech accessories, health and wellness, toddler toys, and outdoor and sport gear.
Business Contact:
📧 Email: support@essentialselects.com
📞 Phone: +1 (703) 493-0706
📍 Address: 1800 Glenmere Rd, Stafford, Virginia 22554, United States
⏰ Support Hours: Monday–Friday, response within 24 hours
2. Acceptance of Terms
By visiting essentialselects.com, creating an account, or completing a purchase, you confirm that:
- You are at least 18 years of age, or have parental or guardian consent
- The information you provide us is accurate and complete
- You agree to these Terms of Service in full
3. Products & Product Information
We make every effort to display our products accurately, including descriptions, images, specifications, and pricing. However:
- Product images are for illustrative purposes and may vary slightly from the item received
- We reserve the right to limit quantities of any product
- We reserve the right to discontinue any product at any time
- Specifications are provided by our suppliers and are subject to change without notice
If an item you receive differs significantly from its listed description, contact us within 30 days of delivery so we can make it right.
4. Pricing & Payment
Pricing
- All prices are displayed in US Dollars (USD)
- Applicable sales tax is calculated at checkout based on your shipping address
- We reserve the right to correct pricing errors or change prices without prior notice
- The price charged is the price shown at the time your order is placed
Payment Methods
| Method | Notes |
|---|---|
| Visa | Processed via Shopify Payments |
| Mastercard | Processed via Shopify Payments |
| American Express | Processed via Shopify Payments |
| PayPal | Available at checkout |
| Shop Pay | Faster checkout, save details for next time |
Payment Security All transactions are processed through Shopify Payments, which is PCI DSS compliant, and protected with SSL encryption. We do not store your full card details on our servers.
Failed Payments If a payment fails, your order will not be confirmed. Double-check your payment details or try an alternate method. Contact support@essentialselects.com if the issue continues.
5. Orders
Order Confirmation: A confirmation email means we've received your order — it does not guarantee acceptance or stock availability.
Order Acceptance: We may refuse or cancel an order at our discretion, including for pricing errors, suspected fraud, or stock unavailability. Cancelled orders are refunded in full to the original payment method within 5–7 business days.
Order Modifications: Once placed, orders are processed quickly and changes may not be possible. Contact us immediately at support@essentialselects.com if you need to make a change.
6. Shipping & Delivery
| Detail | Information |
|---|---|
| Shipping destinations | United States only |
| Processing time | 2–3 business days |
| Transit time | 3–5 business days |
| Total estimated delivery | 5–8 business days |
| Tracking | Provided by email once your order ships |
Full details are in our separate Shipping Policy, which forms part of these Terms.
7. Returns & Refunds
We accept returns within 30 days of delivery for unused items in original packaging with proof of purchase. Full details are in our separate Refund Policy, which forms part of these Terms.
8. Intellectual Property
All content on essentialselects.com text, images, logos, graphics, and product descriptions are belongs to Essential Selects or our licensors and is protected under applicable intellectual property law. You may not copy, reproduce, or commercially reuse this content without our written permission, or use our branding or trademarks without authorization.
9. User Conduct
When using our Site, you agree not to:
- Use it for any unlawful purpose
- Submit false or misleading information
- Attempt unauthorized access to our systems or another user's account
- Post or transmit harmful, offensive, or fraudulent content
- Interfere with the Site's normal operation or security
We may suspend or terminate access for anyone who violates these Terms.
10. Privacy & Data Protection
We collect and use personal data only as needed to process orders and provide support, in line with applicable US privacy laws, including the Virginia Consumer Data Protection Act (VCDPA). We do not sell your personal data. Full details are in our Privacy Policy.
11. Disclaimer of Warranties
Our Site and products are provided "as is." To the fullest extent permitted by law, Essential Selects disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and uninterrupted or error-free Site operation.
12. Limitation of Liability
To the maximum extent permitted by law, Essential Selects is not liable for indirect, incidental, or consequential damages arising from your use of the Site or our products, including loss of data, revenue, or profits, or delivery delays caused by circumstances beyond our control. Our total liability for any claim is limited to the amount you paid for the product in question.
13. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia and applicable US federal law. Any disputes will be resolved in the state or federal courts located in Virginia.
14. Changes to These Terms
We may update these Terms at any time. Updates take effect once posted here, and continued use of the Site after changes are posted means you accept the revised Terms. We recommend checking back periodically.
15. Severability
If any part of these Terms is found unenforceable, the remaining provisions continue in full effect.
16. Contact Us
📧 Email: support@essentialselects.com
📞 Phone: +1 (703) 493-0706
📍 Address: 1800 Glenmere Rd, Stafford, Virginia 22554, United States
⏰ Response Time: Within 24 hours, Monday–Friday