Shipping policy
Shipping Policy
At Essential Selects, we want your order to arrive safely and on time, every time. Here's exactly what to expect.
🚚 Shipping Destinations
We currently ship to addresses within the United States only.
⏱️ Order Processing Time
| Detail | Information |
|---|---|
| Order cut-off time | 05:00 PM Eastern Time (ET) |
| Handling time | 2–3 business days |
| Processing days | Monday–Friday |
| Holidays | Orders are not processed on weekends or US federal holidays |
Orders placed before the daily cut-off begin processing the same day. Orders placed after the cut-off, or on a weekend or holiday, begin processing the next business day.
📦 Delivery Time
| Shipping Method | Transit Time | Total Estimated Delivery |
|---|---|---|
| US Standard Shipping | 3–5 business days | 5–8 business days |
Total estimated delivery = handling time (2–3 days) + transit time (3–5 days).
🆓 Shipping Cost
-
🚚 Free Shipping: Automatic on US orders over $50.
-
📦 Flat Rate: $4.99 for all US orders under $50.
📬 Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow it the rest of the way.
⚠️ Delivery Delays
Delivery estimates are our best expectation, not a guarantee. Occasional delays can happen due to:
- High order volume during peak periods
- Weather or other natural events
- Carrier service disruptions
- US federal holidays
We'll keep you informed of any significant delay affecting your order.
📦 Damaged or Missing Items
If your order arrives damaged or incomplete, contact us within 48 hours of delivery with:
- Your order number
- Photos of the damaged item and its packaging
We'll investigate and resolve it promptly.
📩 Contact Us for Shipping Questions
📧 Email: support@essentialselects.com
📞 Phone: +1 (703) 493-0706
⏰ Response Time: Within 24 hours, Monday–Friday
Thank you for shopping with Essential Selects!